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Business Process Change,

Edition 4 A Business Process Management Guide for Managers and Process Professionals

Editors: By Paul Harmon

Publication Date: 20 Mar 2019

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Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation.

Key Features

Covers Business Process Management Systems and the integration of process redesign and Six Sigma
Explores how different process elements fit together, including the human aspects of process redesign
Presents best-practice methodologies that can be applied and tailored to an organization’s specific needs
Offers invaluable, detailed case studies demonstrating how these key methods are implemented

About the author

By Paul Harmon, Enterprise Alignment, San Francisco, CA, USA

ISBN: 9780128158470

Page Count: 534

Retail Price :

Von Rosing, von Scheel, Scheer, The Complete Business Process Handbook: Body of Knowledge from Process Modeling to BPM, Volume 1, Morgan Kaufmann, Dec 2014, 9780127999593, $64.95
Long, Process Modeling Style, Morgan Kaufmann, Mar 2014, 9780128009598, $29.95
Cummins, Building the Agile Enterprise, 2e, Morgan Kaufmann, Sep 2016, 9780128051603, $59.95

Students in BPM courses in business and information systems programs; Lean/Six Sigma professionals, management and IT professionals (process managers, business analysts, business process architects)

Reviews

Kenneth Ohei

Dear Publisher, Dr Kenneth Nwanua Ohei, a lecturer of IT Applications and Business at CPUT and would like to request for an inspection copy as well as with the instructor resources i.e Exam, power point slides, and question banks. Regards Dr Ohei

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